|WSL Shop | Zürcherstrasse 111 | CH-8903 Birmensdorf
Phone +41 44-739 21 11 | Fax +41 44-739 22 15
|WSL-Institut für Schnee-
Orders placed electronically are binding even if they have not been signed electronically or personally.
Incoming orders are normally dealt with within five work days. Delivery times cannot always be guaranteed.
If you would like us to meet a particular delivery date, please note this in the box “Notes to do with this order” in Step 2 when placing an order. We will in-form you shortly afterwards whether the requested delivery date can be met.
If a text has not yet been published or is temporarily out of stock, we will retain the order and then post it once it is published or can be delivered.
If delivery is delayed, you will be informed (if possible) by e-mail about the ex-pected delivery date as quickly as possible.
If you hear from us that there are problems with delivery, you will probably be entitled to cancel your order by writing to our e-mail address: firstname.lastname@example.org.
Please note that we require you to pay postage for free publications. The number of free copies you may order is restricted to 10 copies. Please contact us before placing large orders (email@example.com).
Delivery within Switzerland
Items are dispatched by post (allow 3 to 4 days). Postal delivery times cannot be guaranteed.
Up to 500 g, CHF 6.-
Up to 2 kg, CHF 10.-
Up to 5 kg, CHF 15.-
Up to 10 kg, CHF 20.-
Up to 20 kg, CHF 25.-
Up to 30 kg, CHF 30.-
Items are dispatched by post (Economy). Postal delivery times cannot be guaranteed. Depending on the value involved and the destination, you may have to pay additional duty. Payment must be by credit card.
Europe/Mediterranean countries (allow 8 to 15 days):
Up to 500 g, CHF 10.-
Up to 1 kg, CHF 12.-
Up to 2 kg, CHF 25.-
Up to 5 kg, CHF 40.-
Up to 10 kg, CHF 45.-
Up to 20 kg, CHF 55.-
Up to 30 kg, CHF 65.-
Other countries (10 to 25 days)
Up to 500 g, CHF 12.-
Up to 1 kg, CHF 16.-
Up to 2 kg, CHF 40.-
Up to 5 kg, CHF 65.-
Up to 10 kg, CHF 90.-
Up to 20 kg, CHF 150.-
Up to 30 kg, CHF 190.-
Deliveries are made once all items ordered can be sent together and not item
Birmensdorf, March 2010